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Customer reviews of Woods New Forest LTD

At Woods New Forest LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Woods New Forest LTD

Woods New Forest LTD
5
5.0

All 426 customer reviews

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  • 5

    Outstanding customer Service

    By ADRIAN WEBSTER on 05 December 2022 | Verified purchase

    The guys at Woods New Forest gave exceptional customer service. I had minor issues with my Mercedes C220 and they sorted them immediately and without fuss. Invoices were paid within 24hrs and they were thorough in their rectification of the issues. Definitely would buy from them again!


  • 5

    Brilliant, easy, would recommend and use again!

    By Charlotte Burt on 29 November 2022 | Verified purchase

    Brought an XC90 from woods new forest. My partner and I knew we needed a bigger car due to the arrival of a new baby! We saw the car initially advertised on autotrader and called to come and view it, the day of the viewing I went into labour! All the staff we spoke to were very understanding even though I felt like we had messed them about. The following week with baby in tow we brought the car for a very reasonable price. The process from test drive to driving it away probably took less than 2 hours. Thanks again for all your help and being understanding when we had to cancel. Would 100% recommend.


  • 5

    Highly recommended. Helpful, Friendly & Professional.

    By STEVE BRACKSTONE on 21 November 2022 | Verified purchase

    Our whole experience was brilliant. I dealt with Jake, whose approach, knowledge, attitude & personality is perfect. It was like chatting to a friend. He understood what I was looking & showed me some options. I ended up buying exactly what I wanted. He was also quick & responsive with all the paperwork & any questions I had. A great experience & I would highly recommend them.


  • 5

    Great car, great service.

    By Anonymous on 01 November 2022 | Verified purchase

    Everything done with courtesy and professionalism and the car is fantastic!


  • 5

    Fantastic friendly service which included many extras done for me.

    By DOREEN CLAYTON on 19 October 2022 | Verified purchase

    Great service and advice Many extras done to the car. Service MOT new tyres and more plus taxing vehicle and driving it to my home too. Have bought cars there previously and always very happy with all the staff


  • 5

    Fantastic service

    By AARON LEE on 19 October 2022 | Verified purchase

    Bought my Honda crv from this garage. It was fantastic service especially from jake. Nice easy transaction. Its always hard to find a good genuine private dealership. I would recommend this to anybody looking for a second hand vehicle. When you phone ask for jake. Thanks again for the great service


  • 5

    Top salesman

    By KAREN WHELAN on 15 October 2022 | Verified purchase

    Brilliant service by Jake. Willing to give the time but really efficient which I loved. Couldn’t have been more helpful. Car looked fantastic when I collected. Would definitely recommend.


  • 5

    staff were pleasent and helpful, car was well presented and clean

    By John Price on 30 September 2022 | Verified purchase

    well worth the distance traveled to view a well presented car. Would recommend them in the future.


  • 5

    Highly reccomend

    By MARTYNE BELL on 22 September 2022 | Verified purchase

    Excellent Would highly recommend this garage Jake the salesman was amazing nothing too much trouble great car and great service


  • 5

    By Anonymous on 15 September 2022 | Verified purchase

    I had a great experience with Jake he was very helpful and I could feel he was doing an extra mile for me when it comes to customer service. It's so hard to find such a good dealership these days. I can only recommend, they are 100% trustworthy.