Showing 4 and 5 star reviews

Jake was excellent very helpful and nothing was too much trouble. I would definitely use woods again

Friendly, Helpful and Reliable .

Perfect purchase
Woods New Forest Ltd have been outstanding from start to finish. Jake was honest, upfront and easy to deal with, and the whole buying process for my Audi TT felt relaxed and pressure‑free. The car was exactly as described, and what really impressed me was the way they handled the little jobs after purchase.They arranged proper paint correction to bring the car back to a spotless finish, replaced the turbo diverter valve to make sure performance was spot‑on, and even sorted a new window switch without any hassle. Everything was done quickly, professionally, and without me having to chase.It’s rare to find a dealership that genuinely cares about the car after you’ve bought it, but Woods New Forest absolutely do. Honest communication, fair pricing, and brilliant after‑sales support — I’d happily recommend them and wouldn’t hesitate to buy from them again.

Once you drive an automatic you’ll never go back……..
Friendly, approachable and very knowledgeable about the cars they had available. We dealt wth Jake and he was as open and honest as any salesperson could be and gave us advice that helped us to get to grips with driving an automatic when we’ve only ever had manual gears before!!! He said “Once you drive an automatic you’ll never go back” He was right. Love our ‘new’ car. It’s perfect for our three lively Border Collies with plenty of room for them on the back seat. Big thank you to Jake and Woods New Forest Ltd

Best dealership about
Absolutely brilliant experience with Woods New Forest. Great group of guys who really know their stuff and made the whole process smooth from start to finish. They sorted me out with a banging S5, and I couldn’t be happier with it. Everything was handled professionally, communication was excellent throughout, and there was no pressure at any stage. The car was exactly as described, and the customer service was top-notch. Highly recommend Woods New Forest to anyone looking for a quality car and a hassle-free buying experience.

Incredibly helpful
Hassle free no pressure sale, I had an electrical fault with the vehicle a few weeks after purchase and woods went above and beyond to sort it out for me. It’s hard to find a dealership that is willing to help when something goes wrong. Cars go wrong, it happens but they were incredibly helpful. Couldn’t recommend these guys enough

A very pleasant experience
A very pleasant experience, especially Jake, who went above and beyond. He was extremely helpful as we dread the paperwork for one and he showed good knowledge of the car we were buying.

Great customer service from Ollie and Jake. Helpful and patient. Happy to recommend.

Outstanding Customer service
The Car i bought is a high end Super car. I was expecting a large plush dealership with piped classical music and suited gentlemen with wide grins and wet handshakes. What i got was Jake and a rather smaller affair than i was expecting. The service i received was outstanding. I asked for a specialist to inspect the car. This was arranged by Jake and the car was delivered to a garage of my choice and duly inspected. All faults on the car were minor and all were rectified. There was even some PPF damage that was spotted by Jake himself and that too was replaced. It just goes to show that you can get as good a service from the smaller guys in the business and from Woods dealership and Jake, probably better.

Highly recommended
Very friendly professional team. They do not try and push a sale and give you plenty of time to look at the vehicle and ask questions. Car well presented on collection and staff happy to show you how to operate aspects of the car you may be unfamiliar with. Cannot fault them.

Friendly service and good quality cars
Friendly service, they don’t bully you or harass you. Nice guys who could not be more helpful. I was pleased with the trade in value of my old car and the price I paid.

Great service
We bought a car from Jake yesterday. He was courtesy, well informed and a really pleasant person to deal with. His approach was calm and he gave us plenty of time to look over the vehicle, test drive and discuss with my wife before we went ahead to buy. I’d recommend him to friend and family. We will likely be back for another car when we switch our family car.

Quality cars
Absolutely brilliant service was great they sell quality cars so happy thank you

Seamless Honda CRV purchase
Helpful, polite, knowledgable and fair priced vehicles. A seamless transition between car purchase and part exchange. Only downside is the garage’s allotted ‘narrow’ customer parking space

Great car, great service
Wonderful to deal with, Jake was great. Looked after from start to finish

Very helpful. After buying the car we noticed that the manual was missing. We got in touch and they ordered one which was delivered within a few days.

Lovely company. Very honest and friendly service. Would highly recommend. Sales man Jake was very friendly and helpful.

Very happy
Jake was very helpful and friendly and the buying of the new car and part exchanging the old car was made very easy. Would highly recommend Woods.

A+
A+ service, very kind staff just got a range rover from very happy with the service !

Very good experience.
It was a pleasure to deal with Jake at Woods, he was helpful and friendly and not your usual pushy salesman. I am very happy with the car I purchased and would recommend them to others. Thank you Jake.

Really happy with the car
Sold me a very nice car Jake was a top guy I would buy from him again

Excellent service
Excellent service from the start. Jake even came in on his day off to finalise everything.

Knowledgeable without being pushy
I thought Jake at Woods New Forest was very professional, polite & super helpful. He was knowledgeable without being pushy & gave me lots of information.. He was very patient when I thoroughly checked the vehicle, & wasn’t condescending to a female buyer. I eventually purchased the car & so far have been very happy. Nothing seemed too much trouble & all questions were answered. Extras were also thrown in as a good will gesture. The car was freshly serviced, valeted & ready to collect in a few days after minor tweaks.

First Class
First class from start to finish

Would recommend
Quality dealership, dealt with Jake and nothing was too much trouble. Car needed the tracking doing (noted on test drive) which was done alongside a service and MOT before collecting, but the tracking was still out and was reimbursed when taken to my local tyre shop for a 4 wheel alignment. Would recommend and use again

Great service great cars
Top notch from start to finish

Woods of Lymington.
Friendly and knowledgeable sales man, Jake. Easy to deal with. Not much else to say really. They had a car I wanted and after a test drive and a short discussion, we agreed a deal.

A very pleasant experience. No pressure to buy the car. Jacob made the whole buying experience officiant and easy. The car was a described in the advert, I’m very happy with the purchase. Thank you

Efficient and friendly

Great all round experience
Great. Covered all bases and a very easy purchase. Thoroughly recommend. Helped by the fact this was a specific specification of car that was rare and was the only one in two months of looking that was as sought.

If they have the car you want then definitely give them a call.
Professional and straightforward, bought a 6 year old BMW a Month ago, which I subsequently took into Burch for inspection, no issues found, Jacob and Jake are both great to deal with, clearly have a passion for cars and did all they said they would do. Anticipate Jacob coding something for me on dash and confident that any teething issues would be dealt with under warranty.

Best car dealership I’ve been to yet!
Jacob was a great bloke. Made the whole thing quick and smooth. Had a good laugh on collection and sorted the things I found with the car upon first viewing with a fresh MOT. Couldn’t recommend him enough. Absolute class! Thank you for the great service!

What a great company!
What a great company to buy a vehicle from. As a first time used vehicle buyer Jake made the whole process clear and couldn’t do enough to make sure I was happy with everything. I am more than satisfied with the lovely vehicle I bought from them. I would recommend them unreservedly.

Excellent service

Exceptional service
An incredibly pleasant experience. Jacob couldnt be more professional and kind. He made the purchase of a lovely vehicle effortless for us. I would highly recommend this second hand car dealer to anyone in search of highly reputable service.

Reputable and trustworthy
I purchased the vehicle and had an issue after a couple of months that could have been costly. Jake and co were happy to cover the cost of the repair IF it was expensive – luckily it ended up being a simple fix of a replacement bolt – but the will and sentiment was there from Woods, and they covered the cost of the repair ! Great stuff – reputable, trustworthy business

Warm, Friendly, and Exceptional Service – Thrilled with My Jimny!
They were great! Warm, friendly, kind, considerate and sourced an appropriate vehicle for my needs ensuring it was ready to drive away in a timely manner. Very chuffed with my Jimny.

Top Stuff
Found the car I wanted and after calling and chatting to Jake from Woods New Forest Ltd he made me feel comfortable and reassured. He picked me up from the station when I arrived and literally went above and beyond by sorting all the paper work in rapid time!. Personally these guys are the best I’ve ever dealt with when it comes to purchasing a vehicle……. You’ve tried the rest now try the best!.

Excellent
Very good service. Jake is excellent and helpful.

Did what they said, when they said they’d do it.
Excellent service, particularly as they have ordered a parcel shelf for me when it emerged that the previous owner had lost it. Delivered on time and exactly as described.

Honest and professional
Honest, knowledgeable and professional.

Looking for a new car? Go here first!!!!!
I cannot recommend this company enough! The entire process of buying a car was seamless, professional and dare I say Friendly!!!! (Which is rarely said of car dealers). Jake made me feel like a valued customer, he answered every question, took live videos for me as I couldn’t be there, and anticipated every need I would have to complete the purchase. Car was delivered to me for free on a saturday and it was better than the pictures and videos!!!! I love my new car. I would recommend this dealership to anyone. Did I mention I’m female with limited car knowledge….. so ladies if you need a car, get in touch with Jake, he’s professional, friendly and honest and will sort you out!! A********

Great
Very pleasant sales person. Very helpful

Easy and Enjoyable Process
Excellent service from start to finish. Would highly recommend. Thank you again Jake!

Simple and easy transaction. Customer service was very good. Would highly recommend

Go to Woods if you are car hunting!!!!
I brought a car from Woods. I found the salesman very patient and knowledgeable, excellent service. I would recommend them to anyone looking for a vehicle. I really love my new purchase I’m very happy

Great service Jake looked after me and gave me an amazing service many thanks

Perfect car sales
A fantastic service from start to finish. Jake was the most helpful sales person in the world. In an industry where there are a lot of rogue traders this was not the case with woods. Jake took his time with me to show me around the car, let me take it for a decent test drive to make sure I liked the car and it would suit my needs. He then explained that the car needed to be mot’d and serviced before I could pick it up and explained any work that would be getting done to the car prior to me collecting it. A week later I picked up an immaculate car at a very fair price. I can honestly say that this was one of the best transactions I have ever made in my life and I am thrilled with the car and the service I received. It was better than a main dealers service. I would thoroughly recommend using woods and buying with confidence from them.

Excellent
Great guys and helpful through the whole process.

Great service, great experience
Absolutely brilliant from the first interaction. Jake was great through every step of the process, any questions raised where sorted as quickly as possible.

Excellent Service and Good Value.
Friendly and helpful. Nothing was too much trouble, very pleased with our ‘new’ car and the part exchange we were offered. Car was ready, serviced and looked great, Jake took us through the paper work and explained everything. This is the scond time we have use WOODs to buy a car. Very pleased with the quality of sevice.

Helpfully, knowledge staff, good customer service

No hassle exchange
Very good customer service from Jake. I did part exchange with my car and the day I picked up my new car he did all the paperwork online and even arranged the tax online for me. There was nothing for me to do. A no hassle changeover. Very pleased and would definitely recommend.

We drove from Oxfordshire to the new forest to meet at woods by appointment. We met up with the friendly staff they gave me a test drive and was very helpful and polite. Checking questions we had and answered all our queries. Following this they did all the paperwork for us explaining everything to proceed. We bought our car all paperwork completed and emailed to myself so that I have a copy of everything needed. Would definitely buy a car from woods the whole process was made easy by them and I am very happy with our new car. Barry Dodd

Fantastic customer service
Excellent service. Jake was fantastic. I discovered a small problem with the car and he did not hesitate to get it sorted asap. I would definitely recommend them to anyone looking for a quality vehicle at a good price. The entire process was slick and Jake went out of his way to get the car ready sooner than promised as he knew I had a trip planned. I would definitely buy from Woods again.

Woods New Forest have been very helpful answering my questions about a car I want to buy. Fast and professional replies.

Great buying experience with Jake
Excellent service from Woods New Forest! Highly recommended. Large variety of cars with good prices. Jake was extremely helpful and kind with a smile on his face which made the purchase of Mercedes very pleasant and easy.

Friendly and helpful.

Very happy with the service
Very helpful and very nice to deal with Very happy with the service I brought a lovely car from woods Very professional and noligable Staff

Kind, courteous and know their Land Rovers
I recently bought a 2014 Freelander 2 from here, and absolutely loving the car, their name is Pegasus now! Really good experience and much appreciated friendly (and genuine) approach from Jake as well, and I have a lovely car now that drives really nicely, has clearly been well maintained, and I am very happy driving my Land Rover now!

Jake was a very professional salesman he ensured the car would be the right one to buy and made sure the car was up to standard when I came to collect I couldn’t recommend this dealership enough very good service

Excellent
I have had the best most easiest experience purchasing my new vehicle which I LOVE. Jake was so helpful and checked everything on the vehicle before it was sold to me. He delivered the vehicle to me on time with no delays. I would most certainly purchase a vehicle from this company in the future.

great buying experiance
Kubs/Jake is a friendly helpfull person, the car was very well presented and although the rear safty net was missing he assured us he would sort it out. Tea was presented and he made sure my dissabled wife was comfortable before we proceded with the sale, a true gentleman.

Nice and friendly
Excellent service from Jake and all sorted fast and efficiantly.

Highly Recommend!
The whole process went so smoothly and Jake was great at helping us with any questions/problems we had. I would highly recommend – thank you!

Friendly. Happy to help and not pushy to purchase as some are.

Great dealership
Personal experience, they really took the time to help me feel confident and happy with my purchase.

Jake at Woods New Forest was fantastic, especially as we dropped in on a Sunday, went above and beyond to prepare the car to a very high standard and being patient and giving us all the options! Then getting it ready for us in under a week! 5 Stars! Thank you and will definitely be back and will recommend you to anyone who’s looking for a high quality car

Excellent service and good selection of vehicles
Service was great – Jake was very knowledgeable and not pushy at all. Car was very clean and presented well. Jake even picked me up from the Wightlink terminal when travelling from IOW to collect the vehicle. Would definitely recommend Woods Garage

The service was exceptional from start to finish
I recently purchased a car from Woods New Forest LTD and couldn’t be happier with the experience. The service was exceptional from start to finish. The staff were knowledgeable, friendly, and went above and beyond to ensure I found the perfect car. The entire process was smooth and hassle-free. I am extremely satisfied with my purchase and will definitely use their services again in the future. Highly recommended!

Good service!
Good sales, a sales person one could talk to. Talked cars, like it, not like it, to the point. Very patient with use as customer as we were away and Woods held car for use. Pain free exchange, All Good.

A five star service
The service we received when purchasing a car from Woods was excellent. Jake was very helpful throughout the process. He organised the fitting of a towbar (which was above and beyond normal car sales services) and assured the vehicle was of a high standard when handing it over to us. A five star service.

Good local car dealer -highly recommended
Just bought a very nice Mercedes CLK from Jake at Woods Motors. Great service all round, made some repairs that had been reported as advisories on the previous MOT and serviced the car and provided new MOT all in the asking price, which was already competitive. Good deal and Jake very professional and pleasant to deal with.

Very helpful and friendly
Our whole experience from initially contacting the garage to purchasing our car was seemless. They could not have been more helpful. Other garages could do with taking a leaf out of their book!

First class service

Great service and after care
Brilliant service

Great service
Brilliant service and comms. Really went the extra mile to ensure all was perfect.

Seamless process
Great service and communication from the entire team from the outset. Highly recommended. Thanks to the team there

Great service from Jake & Woods New Forest
Jake was very professional & true to his word in every way from picking me up from the railway station for a test drive and back – he offered a full service and a new MOT with no advisory’s and also re-gas the air conditioning then deliver the car to my door within a week – all this was completed as promised. I am very happy with the Smart fourtwo cabriolet- again great service.

Superb communication, great service, friendly to deal with would highly recommend.

Great Service, great car
I had a great buying experience with Woods and ended up with a really good car (time will always tell, but so far, I’m very happy the BMW 328 I bought). Jake was very friendly, knowledgeable and seemed very open about all aspects of the purchase. He stayed late and kept the dealership open well beyond its opening time on the day of the test drive. He also came in on his day off on the day of the actual sale. I can’t comment on how the company deals with any subsequent issues because there haven’t been any thus far, but I certainly have confidence in the firm from my experience up to now.

jake was an excellent salesman, he took time and most important listened to my requirements , he was patient and due to his outstanding customer service we did not go to any other dealers, we looked at a couple of cars bmw x5, passat alltrack, audi q5, lexus , and a mercedes c class hybrid , passat was spoken for and did not like the interior of the lexus , so test drove the mercedes , stunning car presented well , so much so we bought it , jake made the process easy took our car in part exchange , and we picked it up a couple of days later , the garage and jake were really good and having brought about 20 cars over the years found this garage really easy polite and happy to deal with , jake was is at the top of his game

Very friendly
They were very friendly and inviting, never pressured me in buying a car and told me all the information I would need

Woods New Forest
Friendly, very smooth & professional process from start to finish. I thoroughly recommend Woods New Forest as a place to look & buy a car.

Smooth process
The process was smooth. No issues and very friendly

Great service at Woods!
Jake at Woods was fantastic. Showed me around the car and answered all my questions. He then left me and the family to look around the car. I liked the car so I bought it. Jake helped me organise delivery. The whole process was smooth and I was always kept up to date and never pressured. Roy and Jake both very friendly. Great service throughout.

Easy, relaxed and really friendly, great garage
From start to finish the whole process was made really easy by Jake, this was a big purchase for me so I was a little nervous at fist but Jake and the guys were brilliant!

2014 Freelander 2 purchase
Jake was brilliant from start to finish of my purchase of a Freelander 2, especially as my first time buying such a big thing as a new car for myself. Booking a viewing was easy and it is an accessible place to find and park. We were not rushed during the viewing, plenty of time to check it over and ask relevant questions/queries. Jake explained what the process is from start to finish and within 24hrs I was bringing it home. Jake was brilliant guy to chat to as a fellow Landrover enthusiast, along with my parents as well, he treated us all with respect and professionalism.

Excellent service
From start to finish we received an excellent service from Jake he was very helpful and genuine, when we picked up the Astra everything was sorted out as he promised. I would definitely recommend this garage.

Fantastic service, very friendly and helpful ☺️

Simple process, made enjoyable by Jeremy. Great service. Recommended.
Great service and knowledgeable input from Jeremy. Got the car we wanted at a fair price. Highly recommended.

A pleasure to deal with them
Very friendly and professional. I bought a van from them and they been honest about everything. No hidden issues. I would definitely recommend them

Bought a lovely mercedes off Jeremy
Jeremy is a pleasure to deal with, quick and easy sale would recommend

Great service all the way through…
Fantastic service, complete clarity given on the motor we purchased and probably the most efficient and easy car purchase I’ve ever done!

Professional, knowledgeable, friendly, would recommend
Saw Jake about a Z4, really nice guy, sorted a few minor details on the car. Clearly a very knowledgeable chap who was happy to help but gave me space to look for myself without pressure.

Very good servic .

Very friendly garage, no hard sell which I really like, I would definitely deal with them in the future

Great customer service
The sales man Jeremy was very knowledgeable and was very helpful with some questions we asked him . Nothing was too much trouble

Very kind and curtious. I will be recommending to all my friends and family. Their professionalism was overwhelming. 5 stars is definitely not enough to rate this company I say they need another 5 stars. Kindest Andrew Ellis

Very easy and efficient. Got vehicle and all paperwork prepared and ready to be collected in a couple of days. Delighted with the new car. Great service.